Last updated: 24/02/2026

At Drivn, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or engage with our services.

1. Who We Are
Drivn is a marketing agency providing strategy‑led creative and growth services to businesses. We act as the data controller for any personal information collected through our website or during the course of our work.

If you have any questions about this policy or how we handle your data, you can contact us at:
Email: michael@drivnmarketing.com

2. Information We Collect
We may collect and process the following information:

• Personal details such as name, email address, phone number, company name, and job title when you contact us or submit an enquiry

• Business information you choose to share with us during consultations or projects

• Website usage data, including IP address, browser type, pages visited, and time spent on our site

• Marketing preferences, where you have opted in to receive communications from us

We only collect information that is necessary and relevant to providing our services.
3. How We Use Your Information
We use your information to:

• Respond to enquiries and communicate with you

• Provide and manage our services

• Improve our website, services, and user experience

• Send relevant updates or marketing communications (only where consent has been given)

• Meet legal, regulatory, or contractual obligations

We do not sell, rent, or trade your personal data to third parties.
4. Our Commitment to Confidentiality
Confidentiality is central to how we work at Drivn.
Any information you share with us — whether personal, commercial, or strategic — is treated as strictly confidential. This includes business ideas, marketing plans, performance data, creative concepts, and internal information disclosed during discussions or projects.
We take all reasonable steps to ensure that:

• Client information is only accessed by authorised team members

• Sensitive data is handled securely and professionally

• Client details are never shared externally without clear permission

Our goal is to build long‑term partnerships based on trust, transparency, and discretion.
5. Legal Basis for Processing
Under UK GDPR, we process your data on one or more of the following bases:

• Your consent

• The performance of a contract or steps taken prior to entering one

• Our legitimate interests, where these do not override your rights

• Compliance with legal obligations

6. Data Storage & Security
We take appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access, or disclosure.
Your data is stored securely and only retained for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
7. Sharing Your Data
We may share your information with trusted third‑party service providers only where necessary to operate our business (such as website hosting, analytics, or communication tools).
All third parties are required to respect the security of your data and process it in accordance with data protection laws.
8. Your Rights
You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your data

• Object to or restrict certain types of processing

• Withdraw consent at any time

• Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise your rights, please contact us using the details above.
9. Cookies
Our website may use cookies to enhance user experience and analyse website performance. You can manage or disable cookies through your browser settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.